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Websites for Councils & Third Sector Organisations

We help councils, charities, CICs, and public sector teams review, improve, and redevelop their websites, with honest consultancy, plain-English advice, and practical delivery that puts people first.

Her Web Solutions

What We Stand For

Our Values

We are a small team with big principles. These values shape every project we take on, every client we serve, and every line of work we deliver.

People First

We design and build around real user needs. Every decision we make starts with the people who will actually use your website: residents, staff, and the communities you serve.

Honest & Open

Clear communication, no jargon, no hidden costs. We tell you what your website actually needs, not just what is easiest to sell.

Accessible by Default

Accessibility is where every project starts, not something added at the end. We test every site we build against WCAG 2.2 AA, and every review we carry out measures your site against it.

Proudly Welsh

We are a Wales-based, female-founded team with deep roots in the Welsh public sector. We understand Welsh Language Standards and we build bilingual from the ground up.

Smart, Not Trendy

We bring the right tools for each challenge, whether that is a content audit, a full redevelopment, or carefully considered AI features. We never recommend technology for technology's sake.

At Her Web Solutions, we believe the best websites for councils, charities, and public sector organisations are built on trust, transparency, and genuine care for the people they serve. We are proud to be a small, focused team that brings practical web consultancy to organisations that need it most.

Our Approach

We measure success by the outcomes we deliver for councils, charities, and public sector organisations across the UK.

End-to-End

Support

From initial website review through to redevelopment, launch, and ongoing support. We are with you throughout.

2.2 AA

WCAG Tested

Every site we build is tested against WCAG 2.2 AA, by hand with a screen reader and keyboard as well as with automated tools.

Wales

Based Team

Wales-based team with deep knowledge of public sector website requirements.

Bilingual

From Day One

Welsh and English built in from the start, not bolted on as an afterthought.

Our Services

Website review, consultancy, and redevelopment for councils, charities, CICs, and public sector organisations, from a quick health check through to a complete rebuild.

Website Review & Health Check

Not sure where your website is falling short? We carry out a thorough review covering accessibility, performance, content quality, and user journeys, and deliver a clear, prioritised report on what to fix and why.

Accessibility AuditPerformance Review

Website Consultancy

Before you commit to a redevelopment, we help you get the brief right. We run discovery workshops, map user needs, and produce a clear options appraisal so you can make an informed decision. We also help you write a procurement specification that gets you the right supplier.

Requirements GatheringProcurement Support

Website Redevelopment

When your website needs more than a refresh, we plan and deliver redevelopments that are accessible, bilingual, and built to last. We manage the process end to end so your team can focus on running services.

Bilingual BuildWCAG 2.2 AA

Content & Compliance

Good websites need good content. We audit and improve page structure, plain-English copy, reading levels, and Welsh Language compliance, so your site is not just technically compliant but genuinely easy to use.

Welsh Language StandardsPlain English

AI-Enhanced Features

Where AI can genuinely help, we integrate it: resident chatbots that handle common queries, document summarisation for staff, or smarter search. We only recommend AI where it adds real value, and we always include human oversight.

Resident ChatbotsStaff Productivity
Green Growth Pledge

Our Eco Pledge

We have signed the Green Growth Pledge and we try to keep the environmental cost of our work low. We work remotely and paperless, which cuts travel and printing. We build lean sites that load quickly and transfer less data, which means less energy for every visit.

Frequently Asked Questions

Have questions about our website review and consultancy services? Here are the answers we hear most often from councils, charities, and public sector teams.

Have Questions? Contact Us

Get in touch and we'll get back to you within 24 hours.